NEWSPAPER & CABLE/SATELLITE INDUSTRIES
Coast To Coast Financial Solutions helps the Newspaper and Cable/Satellite Industry more effectively manage their subscribers by providing alternative solutions. Our Programs are designed so that Newspaper and Cable/Satellite Companies can utilize their skills and resources on growing their existing business rather than using them on the day-to-day management of it.
- Over 90 years of subscriber retention and collection experience
- Nationally licensed to perform collections
- Demonstrates compliance with all state and federal laws
- Certified Minority Owned Business Enterprise (MBE)
- Bilingual agents
- Customer Retention Programs:
First Party calls by phone representatives that specialize in the Industry.
Verification/Welcome Calls
Credit Card Decline Calls
Grace Calls
Pre Stop Delivery/Disconnect/ Collections: Customer friendly reminders designed to diplomatically establish the seriousness of the situation and create urgency in making payment before efforts escalate. Pricing is based upon volume of accounts placed.
Post Stop Delivery/Disconnect Collections: Client-specific letters, reinforced with scripted phone cycles over a period of three to six months or until the account is paid in full.
Member of CSCMA and CWCMA
