We have extensive reporting capabilities that give you a clear view of our performance and new insight into your business and customers.
Our standard reports include:
- Acknowledgment Report: Acknowledges our receipt of new accounts you’ve placed (sent the day after we post the accounts into our system).
- Completion Report: Covers accounts that have completed a flat fee collections service. Includes both summary information and account-level detail.
- Daily Transactions Report: Details all the payments we’ve posted to your accounts, including both payments we’ve taken and payments which were made directly to you.
- Rollover Report: Shows the status of accounts which have completed a flat fee collections service and are eligible to “roll over” to a contingency service. You can use it to approve some or all of the accounts for contingency collection, optionally updating their status and balance
Reports are securely transmitted to your designated staff and then archived in our Client Web Portal, so you can access them at any time.
We can even create custom reports to serve your business’s needs, either on an ad-hoc basis or as permanent additions to your regular reports. Let us know what reports would make a difference for your business.